/* Griffen AI Agent — frontend. Prefixed .griffen-agent; does not touch existing widget styles. */
.griffen-agent { --ga-accent: #4F7CFF; font-family: inherit; box-sizing: border-box; }
.griffen-agent *, .griffen-agent *::before, .griffen-agent *::after { box-sizing: border-box; }
.griffen-agent__panel { display: flex; flex-direction: column; width: 100%; max-width: 420px; height: 480px; background: #fff; color: #1f2937; border: 1px solid #e5e7eb; border-radius: 14px; overflow: hidden; box-shadow: 0 8px 28px rgba(0,0,0,.12); }
.griffen-agent--inline .griffen-agent__panel { max-width: 560px; }
.griffen-agent__head { display: flex; align-items: center; gap: 10px; padding: 12px 14px; background: var(--ga-accent); color: #fff; }
.griffen-agent__avatar { width: 32px; height: 32px; border-radius: 50%; background: rgba(255,255,255,.2); display: flex; align-items: center; justify-content: center; }
.griffen-agent__heading { flex: 1; min-width: 0; }
.griffen-agent__title { margin: 0; font-size: 15px; line-height: 1.2; color: inherit; }
.griffen-agent__sub { margin: 0; font-size: 11px; opacity: .85; }
.griffen-agent__human { border: 1px solid rgba(255,255,255,.6); background: transparent; color: #fff; border-radius: 999px; font-size: 11px; padding: 4px 10px; cursor: pointer; }
.griffen-agent__human:hover { background: rgba(255,255,255,.18); }
.griffen-agent__close { border: 0; background: transparent; color: #fff; font-size: 22px; line-height: 1; cursor: pointer; }
.griffen-agent__log { flex: 1; overflow-y: auto; padding: 14px; background: #f8fafc; display: flex; flex-direction: column; gap: 8px; }
.griffen-agent__msg { max-width: 85%; padding: 9px 12px; border-radius: 12px; font-size: 14px; line-height: 1.45; word-wrap: break-word; overflow-wrap: anywhere; }
.griffen-agent__msg--bot { align-self: flex-start; background: #fff; border: 1px solid #e5e7eb; }
.griffen-agent__msg--user { align-self: flex-end; background: var(--ga-accent); color: #fff; }
.griffen-agent__msg.is-thinking { opacity: .6; font-style: italic; }
.griffen-agent__wa { align-self: flex-start; display: inline-block; padding: 7px 12px; border-radius: 999px; background: #25d366; color: #fff !important; font-size: 13px; text-decoration: none; }
.griffen-agent__form { display: flex; gap: 8px; padding: 10px; border-top: 1px solid #e5e7eb; background: #fff; }
.griffen-agent__input { flex: 1; min-width: 0; border: 1px solid #d1d5db; border-radius: 8px; padding: 9px 10px; font-size: 14px; }
.griffen-agent__input:focus { outline: 2px solid var(--ga-accent); outline-offset: 1px; }
.griffen-agent__send { border: 0; border-radius: 8px; background: var(--ga-accent); color: #fff; padding: 9px 16px; font-size: 14px; cursor: pointer; }
.griffen-agent__send:disabled { opacity: .6; cursor: default; }
.griffen-agent__notice { margin: 0; padding: 6px 12px 10px; font-size: 11px; color: #6b7280; background: #fff; }
.griffen-agent__sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
/* Floating */
.griffen-agent--floating { position: fixed; bottom: 20px; z-index: 99998; }
.griffen-agent--right { right: 20px; }
.griffen-agent--left { left: 20px; }
.griffen-agent--raised { bottom: 92px; }
.griffen-agent--floating .griffen-agent__panel { display: none; position: absolute; bottom: 64px; width: min(380px, calc(100vw - 32px)); }
.griffen-agent--right .griffen-agent__panel { right: 0; }
.griffen-agent--left .griffen-agent__panel { left: 0; }
.griffen-agent--floating.is-open .griffen-agent__panel { display: flex; }
.griffen-agent__fab { width: 54px; height: 54px; border-radius: 50%; border: 0; background: var(--ga-accent); color: #fff; font-size: 22px; cursor: pointer; box-shadow: 0 6px 18px rgba(0,0,0,.25); }
/* Lead form */
.griffen-agent--formwrap { max-width: 480px; }
.griffen-agent__leadform { background: #fff; border: 1px solid #e5e7eb; border-radius: 12px; padding: 18px; }
.griffen-agent__field { margin: 0 0 12px; display: flex; flex-direction: column; gap: 4px; }
.griffen-agent__field label { font-size: 13px; font-weight: 600; }
.griffen-agent__field input, .griffen-agent__field textarea, .griffen-agent__field select { border: 1px solid #d1d5db; border-radius: 8px; padding: 9px 10px; font-size: 14px; width: 100%; }
.griffen-agent__hp { position: absolute !important; left: -9999px; height: 0; overflow: hidden; }
.griffen-agent__status { font-size: 13px; margin: 8px 0 0; min-height: 1.2em; }
/* Staff dashboard shortcode */
.griffen-agent__cards { display: grid; grid-template-columns: repeat(auto-fit, minmax(120px, 1fr)); gap: 10px; margin-bottom: 14px; }
.griffen-agent__card { background: #fff; border: 1px solid #e5e7eb; border-radius: 10px; padding: 12px; display: flex; flex-direction: column; gap: 4px; }
.griffen-agent__card span { font-size: 11px; text-transform: uppercase; color: #6b7280; }
.griffen-agent__card strong { font-size: 22px; }
.griffen-agent__tablewrap { overflow-x: auto; }
.griffen-agent__table { width: 100%; border-collapse: collapse; font-size: 14px; }
.griffen-agent__table th, .griffen-agent__table td { text-align: left; padding: 8px 10px; border-bottom: 1px solid #e5e7eb; }